EDAC is sensitive to distance. The tap point should be about half way between the PBX and the phone, and no more than 10-30 feet from the PBX.
The analog output should be as short as possible, so that interference is not caused by the cable.
Static issues can be caused be either cable length, or bad punchdowns. Sometimes cross connects can get loose. If this happens, the cross connects should be re-punched.
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